Product Solutions
Notifications
Do you need to communicate more effectively with your customer? Our wide array of solutions help you effectively distribute information to just about anyone using a variety of communication methods.
- Health Notifications and Reminders — Adapting our notifications to your company’s specific needs, we deliver proactive communications to consumers to inform them of available benefits, preventative screening procedures or, based on their health history, available testing procedures (diabetes, breast cancer screenings, colorectal screenings, well baby exams, etc.).
- Education — Pre-scripted communications to consumers that educate them on various preventative care measures, symptoms or treatment options for specific disease states or medical conditions.
- Lab Results — Results from lab or other testing.
- Pre Admissions — Collection or confirmation of demographic, insurance or payment information.
- Post Op Care — Reinforcement of post procedure care.
- Benefit Coordination — Outbound calls to consumers inquiring as to additional insurance coverage they may have, checking student status or inquiries as to whether a claim may be eligible for subrogation (auto accident, workers compensation, etc.).
- Invoice Collection — Outbound calls to enrollees to inform them of any outstanding balances due as well as payment options.
- Office Appointments — Notification and confirmation of appointments.
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